Shipping & Returns
Shipping Policy
Order Processing
-
Orders are processed within 1–3 business days after successful payment.
-
Orders are not processed on Sundays or public holidays.
Delivery Timeline
-
Estimated delivery time is 3–7 business days from the date of dispatch.
-
Delivery timelines may vary based on location, product availability, or unforeseen circumstances.
Shipping Charges
-
Shipping charges (if applicable) will be clearly displayed at checkout before you place your order.
Order Tracking
-
Once your order is shipped, you will receive tracking details via email or SMS.
-
You can track your order using the provided tracking link.
Return & Exchange Policy
Returns Policy
We accept returns to ensure customer satisfaction under the following conditions:
Eligible Returns
Returns are accepted only if the product:
-
Is damaged
-
Is defective
-
Is incorrect or not as described
Return Window
-
Return requests must be raised within 7 days of delivery.
Return Conditions
-
Products must be unused, unwashed, and in original packaging.
-
Original tags, accessories, and invoices must be included.
Refund Policy
Refund Process
-
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
-
Approved refunds will be processed within 5–7 business days.
Refund Method
-
Refunds are issued to the original payment method used at checkout.
-
Shipping charges (if any) are non-refundable, unless the return is due to our error.